ZAPHIRE LUX

The delivery time is between 2 to 14 working days. Depending on your location and the availability of the item. Once your order has been shipped, you'll receive a tracking link to follow your package. We always do our best to deliver your order as quickly as possible.

Yes, you can return and exchange your order within 14 days of receiving it. See returns / exchanges for more information. To start a return, please contact us.

Most of our items are true to size, so we recommend selecting your usual size. For more specific fit details, feel free to reach out to us via live chat — our team will be happy to help you find your perfect fit.

Absolutely! We offer worldwide shipping. Shipping fees may vary depending on your location – full details are available at checkout.

Once your order has been shipped, you'll receive an email with your tracking number. You can follow your package in real time using the link provided.

If your item arrives damaged, please contact us within 14 days with a photo of the issue and we'll arrange a replacement or refund as quickly as possible.

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been shipped we are unable to make changes.

You can reach us anytime via live chat or by email. Our team is happy to help with any questions before or after your purchase.